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HopeFULL Living
For Business
Emotive
Recognition
Helps build a more HopeFULL workplace culture by identifying interactive emotional states of agents and consumers.
Educates the agent on his/her own facial expressions, and how they can affect the conversation.
Real-time
Tips
Helps agent better engage with the consumer and resolve possible issues.
Helps calm agent if emotions are heightened.
Real-time
Tips
Helps agent better engage with the consumer and resolve possible issues.
Helps calm agent if emotions are heightened.
Personalized Training Videos &
Performance Reports
Can improve agent's future interactions with consumers.
Identifies agent's strengths and areas where improvement is necessary.